Jason Posted June 1, 2011 Report Share Posted June 1, 2011 I need to vent about my newest "pet peeve". Lately it seems more and more places have a waitress who takes your order, and brings your drink, but someone from the kitchen brings your food, and whoever works the bar will make/pour any alcohol order. This is leading more and more to poor wine service. I will often order a glass of wine with a meal. And I want to get the wine the same time I get my food. I don't want the pinot grigio I ordered to have with my lobster to come when I order my food and sitting at room temperature for 15 minutes before the lobster gets there. A couple of weeks ago my wife and I went to Ruby Tuesday's. I ordered a wine brought with my meal, and I had my food for 5 to 10 minutes before I even saw the waitress, let alone got my wine, which was another 5 or 10 minutes. By the time I got my wine I was mostly done with my food, and it was no longer hot. Restaurants need to go back to having your waitress bring your food. Link to comment Share on other sites More sharing options...
BENGALS666 Posted June 1, 2011 Report Share Posted June 1, 2011 LOL.. And it's next to impossible to get my caviar on time - and the waiter spilled the Bruise-Yo-Leg on my tux. It's Ruby Tuesday.. what do you expect? One level up from the Golden Corral. Get away from the mall-chain restaurants and make friends with management, tip well and your dining future will be delightful. Link to comment Share on other sites More sharing options...
Tigris Posted June 1, 2011 Report Share Posted June 1, 2011 Did you complain? I just have the hardest time complaining even if I get bad service. They know when it's bad, I don't need to tell them. Link to comment Share on other sites More sharing options...
|Bunghole| Posted June 1, 2011 Report Share Posted June 1, 2011 Yeah Jason, you can't expect good wine service or anything resembling a fine dining experience (including the food) at a Ruby Tuesday's. Link to comment Share on other sites More sharing options...
Jason Posted June 1, 2011 Author Report Share Posted June 1, 2011 [quote name='Bunghole' timestamp='1306956562' post='995576'] Yeah Jason, you can't expect good wine service or anything resembling a fine dining experience (including the food) at a Ruby Tuesday's. [/quote] Well, I understand it's not Ruth's Chris. But it is the closest thing to "fine dining" within 30 miles of me. And I don't blame the waitress. It was a Friday night, and I know she was busy. I blame the "system" where the person who takes my order is not the person who brings my food, as it used to be. Link to comment Share on other sites More sharing options...
Go Skins Posted June 1, 2011 Report Share Posted June 1, 2011 I was at Olive Garden recently (this is in a suburb of DC) and my stepmother, stepbrother, and I ordered wine, and it came before the food (it was an appetizer we ordered while waiting for my dad to arrive). I can't say I have thought of this before. Jason, you feel that the wine and food should have arrived within a minute or two of each other, if I understand you posting right? Link to comment Share on other sites More sharing options...
Jason Posted June 1, 2011 Author Report Share Posted June 1, 2011 [quote name='Go Skins' timestamp='1306959146' post='995581'] I was at Olive Garden recently (this is in a suburb of DC) and my stepmother, stepbrother, and I ordered wine, and it came before the food (it was an appetizer we ordered while waiting for my dad to arrive). I can't say I have thought of this before. Jason, you feel that the wine and food should have arrived within a minute or two of each other, if I understand you posting right? [/quote] Doesn't really have to be within a minute (ideally, the waitress would bring my food and they would arrive simutaneously), but I don't want there to be enough of a gap between getting my wine and my food that neither is at the right temperature. If I order wine to go with my entree, and I get it with my appetizer or salad, or right after I order it, by the time I drink it, it's no longer at the proper temperature. (I know, I'm picky). Link to comment Share on other sites More sharing options...
JC Posted June 1, 2011 Report Share Posted June 1, 2011 On Friday nights, they most likely have people who run food to make it easier on the servers. If you had to wait on your waiter to bring you your food on Friday night, you're likely going to have food sitting in a window for a couple of minutes and not be as good as it could be, had the person not brought it to you. Not enough time to take care of everyone and get everyone's food to them at the same time on a Friday night. Link to comment Share on other sites More sharing options...
Jason Posted June 1, 2011 Author Report Share Posted June 1, 2011 [quote name='Jason' timestamp='1306960631' post='995586'] Doesn't really have to be within a minute (ideally, the waitress would bring my food and they would arrive simutaneously), but I don't want there to be enough of a gap between getting my wine and my food that neither is at the right temperature. If I order wine to go with my entree, and I get it with my appetizer or salad, or right after I order it, by the time I drink it, it's no longer at the proper temperature. (I know, I'm picky). [/quote] My particular complaint on this evening is it was 15 minutes between getting my food, and getting my wine. So either my food is half (or more) gone by the time I get my wine (which is what happened this night, and I sent the wine back at that point) or my food is cold when I get my wine.[quote name='JC' timestamp='1306961602' post='995588'] On Friday nights, they most likely have people who run food to make it easier on the servers. If you had to wait on your waiter to bring you your food on Friday night, you're likely going to have food sitting in a window for a couple of minutes and not be as good as it could be, had the person not brought it to you. Not enough time to take care of everyone and get everyone's food to them at the same time on a Friday night. [/quote] Then higher more waiters instead of food runners. Link to comment Share on other sites More sharing options...
|Bunghole| Posted June 1, 2011 Report Share Posted June 1, 2011 If you ordered the wine before you ordered your meal (drink orders are taken first) your wine would rightly arrive before you even placed your order. Did you specify that you wanted your wine to arrive with your food? Otherwise, glug down the first glass of wine and order another right after any appetizer/salad course is being cleared. And the poster above that mentioned food runners is on the mark. On busy nights they will have a server or two in the back who's sole job is to run the food. My pet peeve in pretty much any sit-down restaurant is having a server (especially if they are the one that actually took the food order) auction off the food at the table when it arrives, eg, "Who got the filet, medium rare?". Its completely unacceptable at any higher end place. There are a myriad of systems in place to number chairs at each table so the order can be written in a way that no matter who brings the food, they know that "Seat #1 gets the fish" and so on. I hate that. Link to comment Share on other sites More sharing options...
Jason Posted June 1, 2011 Author Report Share Posted June 1, 2011 [quote name='Bunghole' timestamp='1306963645' post='995593'] If you ordered the wine before you ordered your meal (drink orders are taken first) your wine would rightly arrive before you even placed your order. [b]Did you specify that you wanted your wine to arrive with your food?[/b] Otherwise, glug down the first glass of wine and order another right after any appetizer/salad course is being cleared. And the poster above that mentioned food runners is on the mark. On busy nights they will have a server or two in the back who's sole job is to run the food. My pet peeve in pretty much any sit-down restaurant is having a server (especially if they are the one that actually took the food order) auction off the food at the table when it arrives, eg, "Who got the filet, medium rare?". Its completely unacceptable at any higher end place. There are a myriad of systems in place to number chairs at each table so the order can be written in a way that no matter who brings the food, they know that "Seat #1 gets the fish" and so on. I hate that. [/quote] Always. And I'm clear about it. Link to comment Share on other sites More sharing options...
JC Posted June 1, 2011 Report Share Posted June 1, 2011 More servers equal less tables which equals less money. If it. Chaps your ass that bad maybe you should sit at the bar. Your being unrealistic if you expect everything to be perfect when you go to a restaurant on a friday night. Link to comment Share on other sites More sharing options...
|Bunghole| Posted June 1, 2011 Report Share Posted June 1, 2011 [quote name='JC' timestamp='1306966074' post='995596'] More servers equal less tables which equals less money. If it. Chaps your ass that bad maybe you should sit at the bar. Your being unrealistic if you expect everything to be perfect when you go to a restaurant on a friday night. [/quote] And again, and this cannot be stressed enough since I started my restaurant career at one in 1992...its a Ruby Tuesday. They are more worried about 15 pieces of flair than actual service. Link to comment Share on other sites More sharing options...
Jason Posted June 1, 2011 Author Report Share Posted June 1, 2011 [quote name='JC' timestamp='1306966074' post='995596'] More servers equal less tables which equals less money. If it. Chaps your ass that bad maybe you should sit at the bar. Your being unrealistic if you expect everything to be perfect when you go to a restaurant on a friday night. [/quote] I'm not asking for perfect. I just don't think I should wait 15 minutes between getting my food and getting my wine. It used to be that the waiter/waitress brought my food, and it worked fine then. Link to comment Share on other sites More sharing options...
JBandJoeyV Posted June 1, 2011 Report Share Posted June 1, 2011 I just drink like 3 glasses during dinner...get to drink while im waiting, drink while im eating, and drink when im done. Get a buzz too which helps you not be as annoyed by the bad service. Expensive too, so what I do some times is just drink a bottle before dinner. Thats the real way to go. Food is even better drunk! Link to comment Share on other sites More sharing options...
steggyD Posted June 2, 2011 Report Share Posted June 2, 2011 Ruby Tuesday? That's a beer and burger joint ... Link to comment Share on other sites More sharing options...
|Bunghole| Posted June 2, 2011 Report Share Posted June 2, 2011 [quote name='JBandJoeyV' timestamp='1306969682' post='995604'] just drink a bottle before dinner. Thats the real way to go.[b] Food is even better drunk[/b]! [/quote] And driving! WHEEEEEEE! Link to comment Share on other sites More sharing options...
Tigris Posted June 2, 2011 Report Share Posted June 2, 2011 Everyone's all high class now. Ruby Tuesday is a nice place that MANY people don't get to visit. They have some damn good crab cakes. Maybe the best I've ever had. Link to comment Share on other sites More sharing options...
steggyD Posted June 2, 2011 Report Share Posted June 2, 2011 Sorry, it's a chain restaurant. It's nice, but it's not NICE. I do like their turkey avocado burger, and their fruit teas. Link to comment Share on other sites More sharing options...
Jason Posted June 2, 2011 Author Report Share Posted June 2, 2011 [quote name='steggyD' timestamp='1306978040' post='995624'] Ruby Tuesday? That's a beer and burger joint ... [/quote] Once. Not anymore. Link to comment Share on other sites More sharing options...
Bengals1181 Posted June 2, 2011 Report Share Posted June 2, 2011 I went to Ruby Tuesday's for the first time in years two weeks ago. I found it to be overpriced, average food. Link to comment Share on other sites More sharing options...
-GoBengals- Posted June 2, 2011 Report Share Posted June 2, 2011 order water initially, wait 5-10 minutes after you order your food, then ask seperately for your wine.. it almost has to come close together at that point.. or as others mentioned, dont go to ruby tuesdays for lobster and wine... their cheese fires are the bomb though... Link to comment Share on other sites More sharing options...
Tigris Posted June 3, 2011 Report Share Posted June 3, 2011 Ruby Tuesdays > Melting Pot Just kidding! Link to comment Share on other sites More sharing options...
Rumble In the Jungle Posted June 3, 2011 Report Share Posted June 3, 2011 [quote name='Tigris' timestamp='1307063509' post='995761'] Ruby Tuesdays > Melting Pot Just kidding! [/quote] funny I was just about to chime in then seen that last comment haha...riiiiiiight yea Jay, you wouldn't have that problem at the Pot lol But do what Go said and you'll be fine. You like Pinot Grigio ehhhh...Not bad beginner wine lol I'm a Merlot person or red wine in general. Working my way to red zinfandel. Link to comment Share on other sites More sharing options...
MULLY Posted June 3, 2011 Report Share Posted June 3, 2011 I'm going to go out on a limb here, but, maybe next time you're there, when the person takes your order, say to them, in a very nice tone, "Hey, could you bring my wine with my food?" You never know, good things could happen. MULLY remembers the days when they would ask you if you wanted your drink before or with Link to comment Share on other sites More sharing options...
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