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Motorola Xoom not working.


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OK.....My daughter has a Motorola Xoom. Its over a year old and the warranty has expired. It was working perfectly and she happened to drop it. The floor had carpet and there was no external damage. Now it won't power on. When you charge it, the charging light comes on, but it won't come on. Any experience with these things guys?

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i have repaired a few of those in my day... chances are it just needs a reset... one of two things is going to happen when you do this.. 1. it will launch the reset menu, an you can just select the reboot option instead of resetting it. 2. you will be forced to reset the whole thing to get it to work.

 

if the light comes on when its charging it means its still got a working battery, and it means the LCD isnt broken or have a torn ribbon or anything..

 

steps:

 

  1.     Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.
     
  2.     Turn on  the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key.  (you should not hold down the power button after it turns on and logo appears)
     
  3.     "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through  "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).
     
  4.     While screen states "Android Recovery",  Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.
     
  5.     Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.
     
  6.     Use the volume buttons to move up and down through selection in this menu.
     
  7.     Using the volume down button, scroll down to “Wipe data/factory reset
     
  8.     Tap Power hard key to select option.
     
  9.     Scroll down to select “Yes, delete all user data”.
     
  10.     Tap the power button to select.  Wiping and formatting data will take a few minutes.
     
  11.     You will return back to the Android recovery screen menu.
     
  12.     Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.

 

good luck, let me know if that does anything or not..


if its not letting you get to those options. hold the power and home button down for 30-40 seconds, and see if that will force boot it...

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